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ARC Praises Team for their Outstanding Performance

Arc Manufacturing

Arc Manufacturing Limited recognized its group of sales representatives for their outstanding performance in sales and customer relations, at an intimate luncheon recently.

Despite the fallouts from COVID-19, its Montego Bay office copped the title for Most Improved Division. Sales Executive Nickeisha Horne topped the charts by achieving the Highest Dollar Value Sales and Highest Gross Profit Sales.

“We have an all hands on deck approach, so each division is integrally involved in what we do. We hold ourselves to a high standard of service, therefore, from start to finish, we are there at every step of the way for our customers,” she asserted while reliving a day in the life of a sales representative.

In her guest presentation, Dr. Terri-Karelle Reid expressed, “it is commendable that even during a pandemic, you stayed true to your customers because your excellence is unconditional.”

Sales Executive Nickeisha Horne (left) flashed a radiant smile as she accepts her token from guest speaker Dr. Terri-Karelle Reid (right).

Chairman Norman Horne noted that the company maintains its competitive edge by providing a superb customer experience through constant innovation, its extensive line of products, and superior delivery service islandwide.

Arc is a manufacturer of common wire nails and the sole manufacturer of binding wire in Jamaica. Its primary location is 14 Bell Road, which houses the corporate offices, warehouses, distribution hub, and manufacturing plants.

The company also operates a sales office, warehouse, and distribution outlet in Ironshore, Montego Bay.

Published by Loop Jamaica.

ARC Hails 22 of its Machine Operators

Arc Manufacturing

ARC Manufacturing Limited recognized 22 of the company’s technical employees who were certified as machine operators under the HEART Trust National Service Training Agency (HEART TRUST NSTA) Workforce Certification Programme, after completing over 126 hours of training and assessments.

Rian Forbes, one of the 22 certified employees, said, “I am always open to opportunities where I can grow and influence my peers, so I am happy I got the chance to participate in the programme. As challenging as it was, it was worth it”.

During his address to the honourees, acting director of business development and workforce solutions at the HEART Trust NSTA, Marlon Johnson highlighted the significance of their certification, before encouraging the group to continue with their educational pursuits and upward mobility.

“The certificate you hold separates you from the average individual, so be proud of yourselves. You can go anywhere in the world to show that you are trained and certified as machine operators. Your certificate is yours for life because you put in the work, and no one can take that from you,” Johnson said.

The company noted that over the years, it has partnered with the HEART Trust to train its employees in various disciplines, such as customer service, forklift operating, and machine operating. The company said it plans to continue partnerships into the future.

ARC Manufacturing is a leading manufacturer and distributor of building materials in Jamaica. They employ over 250 individuals.

Published by the Jamaica Observer.